Dialing a number allows you to appeal attention to events in the system. Because dialing does not contain additional information (voice message is not supported), it is recommended to supplement it with SMS or e-mail.
Warning
Remember that "Dial task" does not work when LTE mode is enabled.
To create a dialing task you have to specify the following parameters:
| Parameter | Description |
|---|---|
| Name | The name of the element in the system |
| Phone number | Recipient's phone number, only one number. |
| Call duration | Duration dialing on the specified phone number. The network preparation time is not taken into duration, so too little time may not provide dialing. The maximum duration is usually limited to the network operator. |
Info
Only one "Phone number" can be added for a dial task.
You can create multiple "Dial tasks" elements. In this case, if these elements are triggered, the modem will dial the first "Dial task" and after it finishes the dial, it will start to dial the next "Dial task" element, The modem can not dial two numbers at the same time.
We strongly advise using only 1 Dial task element, because while the Dial is being performed by the modem, the modem is unavailable for other tasks until it finished the dial.
The 'Test' button allows you to dial the phone number, and make sure that everything works correctly.
To associate the dialing task with an event in the system, use logic schemes or group notifications.
Frequently asked questions
| Question | Answer | Solution |
|---|---|---|
| Can I use more than one 'Phone number' in a dial task? | No, a 'Dial task' can only use one phone number. | Create multiple 'Dial tasks' with different phone numbers. The maximum amount depends on the system. See the field 'Max. amount of elements at Comparison chart: Master modules article. |
| Can I create multiple 'Dial tasks' ? How many? | Yes. | The maximum amount depends on the system. See the field 'Max. amount of elements at Comparison chart: Master modules article. |
| How much does 'Dial task' cost? | It is free. | Dial task is an element, which is part of the Vutlan Web Interface. It is included with each monitoring system. |