Sometimes you may need a full software recovery in the appliance. E.g. in case, You require a clean system install.

Remember: if unit is working, but CAN bus is broken for example, first of all, please save settings → System menu → Export→ Download current settings into file Settings.vut. Use this file for automatic upgrade after recovery! Check the CAN settings in Networks Settings tab, may it s not enable!

Save unit settings!

Attention! All user information and preferences will be destroyed forever if a full software recovery is used!

Step 1

Install the following driver using Windows OS:

Driver for connecting the PC to the monitoring unit using USB:

WinUSB4NuVCOM_NUC970_02-10-2014.zip

The driver can work on Windows 10 and Windows XP.

Step 2

Switch the unit to recovery mode. See the picture below:

Step 3

Connect the computer to the monitoring unit using the USB cable. 

You will need cable USB-A - mini USB, PC with Windows, with installed USB Nuvoton driver.

Not all USB cables will work. In most cases, the cables that have a ferrite bead will work or USB cables intended as extensions for USB cables (repeater cables).

For example:

enter image description here or 

Step 4

Turn on the unit by plugging the power adapter.

Step 5

The device will appear in  the Windows Device Manager (Windows >> Control Panel >> Device Manager) :

Step 6

Download NuWriter either NUC976DK61Y or NUC976DK62Y:

Option a)

For a unit with NUC976DK61Y processor chips:

NuWriter 61.zip

Systems bought after mid-2018 use these processors.


Option b)

For a unit with NUC976DK62Y processor chips:

NuWriter 62.zip

Systems sold before mid-2018 used these processors.

Installing the firmware for the system using the wrong NuWriter version may cause unpredictable results. If You have done so. Use NuWriter to erase the current driver.

If You are not sure which processor is used in Your system, unscrew the top cover and look at the processor. The name should be written on it.

Step 7

Unzip the NuWriter ZIP file into any folder. Open this folder and run NuWriter.exe inside it.

Step 8

a) Select target chip: NUC970 series

b) Choose processor type: NUC976DK61Y or NUC976DK62Y (depends on the "Step 6" and NuWriter version)

c) Push "Continue"

Step 9

Download file “vutlan-xxx-xxx.bin”, from the driver's directory and save it anywhere on Your computer.

Step 10

Choose:

a) Choose type: SPI

Attention! Never use MTP mode. You will kill the processor.

b) Image type: Pack

c) Image name: Choose “vutlan-xxx-xxx.bin” file downloaded in the previous step.

d) Press the button "Re-Connect". The button should light "Green". If it is light red, check the following:

Step 11

Press "Eraseall" and wait until finished (approximately 1m 40s)

After the "Eraseall" procedure is finished, a popup window will pop up indicating that the procedure has been finished. Clicking anywhere on the desktop may disable the notification.

Step 12

Push "Burn" and wait until finished (approximately 4m 2s)!

After the "Eraseall" procedure is finished, a popup window will pop up indicating that the procedure has been finished. Clicking anywhere on the desktop may disable the notification.

Step 13

Turn off the appliance.

Switch the DIP switch from "Recovery" to "Normal".

The device is ready and You can power it On.